How to Create an Appointment Booking Chatbot in 3 Easy Steps?
To create your own appointment booking chatbot, follow these steps:
Enter your chatbot’s name
Choose a name for your appointment booking chatbot
Select your preferred bot type
Add your brand name and create the best appointment bot
Launch your Appointment Bot
Test and launch your appointment chatbot
Benefits of Using Appointment Chatbot
Here are a few major benefits that an appointment chatbot offers.
Full-time Availability
Your appointment scheduling chatbot would be available round the clock for the users. They can get in touch with the bot anytime and book appointments.
Saves Time
The appointment scheduling bot saves users from the trouble of waiting in a queue to book appointments. It gets the same job done just in a few clicks.
Hassle-free and Fast Booking
An appointment bot offers simple navigation for the users to book quick appointments. The bot manages requests and confirms the appointments right away.
Up-to-date Contact Information
An appointment bot asks users for their name, email, and contact information every time they try to book appointments. This helps you keep latest information for all the users who have booked appointments.
Top Must-have Features of Appointment Booking Chatbot
Here are a few major features that a useful appointment booking bot must have.
Easy-to-Use
Not all the users who interact with the appointment bot are technically inclined or aware. The appointment scheduling bot must be easy-to-use so that users can book appointments in just a few clicks.
Real-time Booking
Real-time booking feature lets users know if the requested time slot is available for booking or not. If not, the appointment booking chatbot alerts the user about it.
Unlimited Conversations
The bot must-have the capability to save unlimited conversations. This helps you keep a record of the details of all the users that the bot has ever interacted with.
Calendar
A chatbot for appointment booking has an in-built calendar to help users select the dates that they want to book an appointment for. Users can simply click on the date to book the appointment.
How does Appointment Chatbot Work?
The first step in setting up the appointment bot is to add your brand name to it. Adding your business name helps users recognize your brand. Next, the meeting bot allows you to customize the bot flow as per your business requirements. And, in the appointment section, you can customize your time slots and availability.
Let us now check how it works for the users. As soon as the user initiates the interaction, the bot asks for their basic details like name, email address, contact information, etc. Next, it shows the users the calendar and allows them to click on the desired date for booking an appointment. The bot then checks the availability of the requested or any other slot on that day. It books the appointment or asks users to select a different available date or time slot. The bot then shares these appointment details with the client via email.
Frequently Asked Questions
An appointment bot lets your visitors book appointments and meetings through an automated conversational chatbot.
All Appy Pie Chatbot templates are free to use. Create your own Appointment bot without coding with Appy Pie.
Appointment bots don’t cost anything to make with Appy Pie Chatbot. Create a free appointment bot for your business without coding with Appy Pie Chatbot.
Appointment bots are unique applications of chatbot technology. Here’s how you can benefit your business:
- Collect important data: Appointment bots can ask conversational questions to your customers. This way they can collect important information about customer issues and ensure that you have a list of their problems before the appointment.
- Immediate availability: Chatbots can be online 24*7. This means that your customers can set an appointment whenever it is convenient to them. The bot can keep appointments scheduled in a timely fashion and maintain your schedules.
- Increased user satisfaction: According to various surveys, customers prefer having their issues and queries resolved as soon as possible. An appointment bot can answer customer questions and book visitations for their problems increasing the overall customer satisfaction with your business.
Here are some of the top features of a appointment bot:
- Multi-language support: An appointment bot can book appointments in multiple languages for all kinds of user bases.
- Cost effective: Appointment bots can also act as preliminary customer support solutions and are very affordable to create and deploy.
- Completely no-code: Create your chatbot from scratch without needing to code a single line. You don’t even need relevant knowledge about coding to create your appointment bot.
- Simple integrations: You can integrate other support software, CRMs, and more into your appointment bot to create more utility for your business and customers.